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Hotel · Chiang Mai · Chiang Mai Province

Mercure Chiang Mai

A 4-star stay in Chiang Mai with a pool, restaurant, and easy access to local markets.

  • Helpful staff
  • Central location near markets
  • Outdoor pool and garden
7.9 Very good 370 reviews Booking.com 7.9 · 370 reviews

About

Mercure Chiang Mai

Mercure Chiang Mai is a 4-star hotel in the Sri Phum area, a short drive from Buak Hard Public Park. The property offers an outdoor swimming pool, a restaurant, and a barber shop on site. Rooms include air conditioning, tea and coffee facilities, and flat-screen TVs.

Guests consistently highlight the location—next to Wat Koo Tao and within walking distance of several markets. The staff receive particular praise for their attentiveness, and the rooms are described as spacious and comfortable.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Helpful and attentive staff — Guests repeatedly mention the staff's helpfulness and friendliness, from check-in to departure.
  • Excellent location for exploring local markets — Within walking distance of Wat Koo Tao and several markets, including a night market right by the hotel.
  • Comfortable, spacious rooms — Rooms described as large, comfortable, and well-equipped with tea/coffee facilities and refrigerators.

Worth weighing

3 to weigh
  • Facilities could use improvement — The facilities rating is noticeably lower than other categories, suggesting some areas may feel dated or underwhelming.
  • Possible cleanliness issues — One guest reported cockroaches at the breakfast buffet, and staff response was not reassuring.
  • Value for money varies — While some guests find the rate fair, others feel it's only okay for the price, and the value rating sits below the hotel's average.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Junior King Suite

  • 1 Double bed
  • Shower
  • Bathtub
  • Air conditioning

Standard King Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Superior King Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Standard Twin Room

  • 2 Single beds
  • Shower
  • Air conditioning

Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Air conditioning

Deluxe King Room

  • 1 King-size bed
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Key access

Food & Drink

  • Restaurant
  • Barber shop
  • Coffee shop
  • Poolside snack bar
  • In-room breakfast
  • Welcome drink
  • Tea and coffee facilities

Recreation

  • Outdoor swimming pool
  • Pool with view
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Massage
  • Open-air bath
  • Public Bath

Services

  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Paid airport shuttle
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Babysitting/Child services
  • Children's buffet
  • Cots

Room Features

  • Air conditioning
  • Sitting area
  • Terrace
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.9
Very good 370 reviews

Guest-rated 7.9/10 from 370 reviews

Booking.com · 7.9 · 370 reviews
7.9Verified guest

“On our checkout day we were stuck at this shabby place—calling it a hotel is generous. We had no other options because most decent hotels were booked for the holidays. We even spotted three cockroaches at breakfast, and the staff didn't seem to care. I'd rather not stay anonymous about this.”

7.9Verified guest

“The location is unbeatable—right next to Wat Koo Tao and near a local market and one across the street. Our Superior King Room had a safe, climate control, and tea/coffee facilities. The bathroom was comfortable.”

7.9Verified guest

“From arrival to departure the staff were incredibly helpful. The hotel sits right by an air night market, with a good restaurant and a market next door.”

7.9Verified guest

“This hotel made my Chiang Mai trip very comfortable. The food was cheap and the location was especially good, with several markets nearby.”

7.9Verified guest

“The food was tasty and had good options. My room felt brand new and was extremely pleasant, with tea/coffee equipment and a fridge.”

7.9Verified guest

“Good rate and a quiet place to stay with all the services we needed.”

04 — Location

Getting around Chiang Mai

The property sits in Chiang Mai.

Markets: A short walk from the hotel, you'll find local markets and a night market across the street—perfect for street food and souvenirs.

Parks: Buak Hard Public Park is about 2.3 km away, an easy ride for a stroll or picnic.

183 Changphuak Rd,, Sri Phum, Muang, Chiang Mai, Chiang Mai Province, 50200, Thailand

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
159 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, parking is available on site.

Are pets allowed?

Yes, pets are allowed, and pet amenities are available.

Does the hotel offer airport shuttle?

Yes, there is a paid airport shuttle service.

Is there a swimming pool?

Yes, there is an outdoor swimming pool with a view, plus a poolside snack bar.

The bottom line

A dependable choice for travelers who prioritize location and service over luxury. The staff and proximity to markets are standouts, but facilities and occasional cleanliness issues may give pause.

7.9Good for: market lovers, couples, solo travelers

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